Consider this ..There is one major difference between business today and 20 years ago. Back then, when a customer left your store unhappy, nothing serious happened. They could have shared the experience with a few friends. And because the competition wasn't so tough as today, he might have even come back later.And today? People like sharing their experiences online. If your business (staff, product or service) makes someone angry, there is a high chance this person will write a negative review about you (G+, Yelp, etc). A review that will stay online for a long time, maybe forever! A review, that will discourage other prospects away from your business, causing more and more damage to your business. Can you afford that? Definitely Not!What you need is feedback - the sooner after the incident, the better. If a negative review is published, it is almost impossible to get a second chance. Instant Evaluate solves this problem for you! You, or your managers will be notified right after the incident is identified. You receive a second chance to make things right, and improve the customer's experience.Shortly about us ..Instant Evaluate has been providing Automated Service Management solutions since 1996. We provide service to some of the best-run companies in the world (references available upon request). Instant Evaluate's service includes standardized solutions that allow new clients to be up and running quickly as well as highly customized solutions to meet the needs of clients that have specialized concerns or processes. Instant Evaluate's cloud-based service is continually updated to keep our clients on the cutting edge of technology.