Our approach is to listen first.We take the time to understand your unique circumstances, challenges and goals. Using a comprehensive approach, we consider all of the facets of your specific situation, so as to minimize surprises while developing personalized solutions.Watch a video about The Severn Approach.We strive to develop strong and long lasting relationships with our clients built on trust and confidence.These relationships mean we know the facts and circumstances of your situation so that whenever you call, we already know the back story, you will only need to tell us what is new or what has changed. You'll never be subjected to an impersonal 1-800 help line where you're just another anonymous account number.Our unique process assists us in developing a plan that will help achieve your goals. We call it "The Severn Program" – We complete these steps with every one of our clients at the beginning of our engagement and throughout our relationship