Jacob Moen's Colleagues at SOFTEK Technology Services
Jacob Moen's Contact Details
615-323-4881
SOFTEK Technology Services
Jacob Moen's Company Details
SOFTEK Technology Services, a leading provider of technology management services, has been helping businesses meet their strategic goals with technology since 2000. We can reduce your annual IT costs by an average of 30%. In addition, we can eliminate most costs associated with unplanned downtime. We provide cutting edge technology and enterprise level IT support, at a small business price, to companies throughout Middle Tennessee.Managed IT Services• Remote support and maintenance of entire network • 255+ events and services monitored• Immediate alerts and auto-restart of critical services• 7x24x365 network monitoring• Onsite, phone and remote support with our technicians• Proactive and well planned services with monthly reports Help Desk Services• 24/7 telephone coverage by a trained and certified staff • Remote client connections allow for desktop access• Call logging and reporting • Configurable call handling and escalation procedures.Professional Services• Technology solution design and development• Project management and strategic planning• Office technology relocations and onsite implementationsPhone Systems • Easy to use, simplifying the installation and maintenance process. • Mobility – supports Microsoft, iPhone, & Android. • All features included (meet-me conference room, voicemail-to-email, find-me, follow-me, mobile support)• Savings of more than 62% on your initial investment and 80% on our total costs for UC solutions.Business Cost Savings• We define your businesses needs for ISP, telephone, printers, etc., and negotiate those vendor contracts to find savings in the services you use. Fee is based on savings found so there is no cost to you.Backup and Disaster Recovery• 30 minute snapshots, 256-bit AES encryption• Multiple restore points locally, offsite and cloud • Exchange message, data base and application level recovery• Business continuity planning