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INFOCU5
James Coles's Company Details
We combine our enterprise-level contact center software with our global, on-demand customer service and sales marketplace so that businesses can affordably interact with their customers + tap into overflow contact center marketplace of agents when you need the extra backup support. Our software is enterprise-level and omnichannel. It centralizes the way you communicate with your customers, so no matter how your customer chooses to reach connect with your business (think social, live chat, phone, email, SMS), your internal team can interface with them from one sleek and centralized platform.Our marketplace is a global, on-demand team of customer service and sales agents who work as your backup support when your internal team needs the extra help.