James Edgson's Contact Details

James Edgson's Company Details

ECS

, , Korea South • 51 - 200 Employees
Information Technology and Services

Since 1999, ECS Telecom has been a leader in the field of Enterprise Communication Solutions including Contact Center, Unified Communication, Telepresence Video, and System Integration. ECS strives to provide the best solutions to our customers through continuous investment and development in the fast-changing technology environment.ECS Telecom has built over 2,000 systems for 500 clients including large corporations, small & medium enterprises and government agencies, and has been growing for the 18th consecutive year on the back of its high corporate credit rating and financial stability.Especially as the No1. Contact Center market leader, we are able to offer a variety of contact center solutions ranging from In & Outbound contact center, All-in-One contact center to Omni-Channel contact center combined with AI & Chat-bot solutions to enhance customer engagement and self-service. In addition, we offer our own solutions to create an efficient, customized contact center operational environment that delivers superior customer experiences and lower total cost of ownership.ECS텔레콤은 Enterprise Communication Solutions을 주 사업영역으로 Contact Center, UC 솔루션을 제공하고 있으며 나아가 영상회의, 네트워크 통합, 가상화 등으로 사업영역을 확대하고 있습니다. 또한 글로벌 컨설팅 및 IT Outsourcing 서비스 등 전문기술서비스를 제공하기 위한 체계적인 기술지원 조직을 갖추고 있습니다.