James Gunn's Colleagues at NICE Uptivity
Tiffany Hammer
Fort Worth Metroplex - Voice of the Customer Solutions Specialist - Satmetrix & Feedback Management
James Gunn's Contact Details
+972 9-775-3777
NICE Uptivity
James Gunn's Company Details
NICE (NASDAQ: NICE) is the worldwide leader of software solutions that deliver strategic insights by capturing and analyzing mass quantities of structured and unstructured data in real-time from multiple sources, including phone calls, mobile apps, email, chat, social media, and video. NICE Uptivity solutions give small to medium sized contact centers the tools to continuously improve every aspect of each step of every agent’s life cycle and enhance customer satisfaction. You get exactly what you need thanks to a modern, integrated, and easy-to-use suite of products that offers a unified system for performance management, workforce management, speech analytics, call recording and more. Unparalleled customer service and support from our in-house staff result in a better value, and a lower total cost of ownership. NICE solutions are used by over 25,000 organizations in more than 150 countries, including 80 of the Fortune 100 companies.