James Rotta's Contact Details

James Rotta's Company Details

Homeplus Mortgage | NMLS#78669 | CA BRE Broker #01426454

San Diego, CA, US • 100 - 249 Employees
Bank

With just two employees and a home office, HomePlus was built in 1999 on a foundation of personal relationships with our clients. Even now, as we approach a milestone of $2B in annual loan volume, we still think of this, not as a 10-figure achievement on our part, but with gratitude that we will be helping more than 4,000 clients a year—one home purchase or refinance at a time.Recently, we were rated #1 in Customer Service at Lending Tree in a field of 380 lenders. Our four- and five-star reviews across online platforms consistently mention the relationships our customers have built with their Residential Mortgage Loan Originator.For example:"Carl worked with me on my refi, and everything went so smoothly.""Gary knows exactly what to do.""James was great. Always accessible, attentive, and straight to the point."While relationships are at the heart of what we do at HomePlus, it's also important to us that we employ the best of technology to make our clients' lives easier. We were one of the first mortgage companies to do business online, and our proprietary, 100% electronic process enables an easy, paperless transaction for our customers. It's no coincidence that when we rolled it out, we achieved our best customer service ratings ever.Whether implementing user-friendly technology or embodying a customer-first culture, our focus on service flows from the top down. Our founder and CEO, Phil Pizzino, is in the office daily advancing the HomePlus mission. Our mission is simple: To provide our customers with the highest level of customer service and the most competitive mortgage rate and term.NMLS ID: 78669 | CA. B.R.E. License# 01426454 | TX NMLS ID: 2016672| FL License# MBR570 | AZ License# MB-0944131