Jane Otto
St. Paul Area - Office Manager - Onboarding | Training | Engagement | Inclusion at Dispatch - Boston, Massachusetts, US
Jane Otto's Colleagues at Dispatch
Karl Hartfelder
Creative Services Lead - Marketing Department - St. Louis Post
Jane Otto's Contact Details
(617) 580-0607
Dispatch
Jane Otto's Company Details
Dispatch is the modern field service experience platform, purpose-built to solve the communication gap between enterprise brands, 3rd-party contractors, and the consumer. Most brands rely on independent local partners to deliver the on-demand expertise required for local installation, repair, support or maintenance services, leaving the customer experience and brand's reputation at risk. Today's consumer expects a transparent and effortless service experience and judges brands on their ability to meet that expectation. Dispatch powers modern service by seamlessly connecting brands to an army of expert-on-demand local contractors, providing those contractors an intuitive platform to assign and manage jobs, and communicating service details automatically to the customer via their mobile device. When coupled with a CRM or existing field service management software, Dispatch automatically synchronizes customer, performance and job data between systems. Ultimately, Dispatch links the people, process, and data to create a modern service experience that delights customers, empowers contractors, and promotes a positive brand image for the enterprise.