Director of Project Management and Compliance at Five Star Call Centers - Sioux Falls, SD, US
We create outrageously amazing customer experiences at Five Star Call Centers. How? It's pretty simple. Passion. Authenticity. Happiness. We are passionate - over 35 years strong in the call center outsourcing industry. We are authentic – we genuinely care about our clients' and their customers. We bring happiness – with each and every experience. We deliver with several solutions designed to fit your specific need - inbound call, email, chat, social media, text, outbound call support or more. All delivered through our Midwest-based associates. They are brilliant at bringing the best experience every day. We are not your ordinary call center. Visit fivestarcallcenters.com, and let's talk about how we can support you.VISION: To provide world class customer contact solutions to our partners. MISSION: To deliver total customer satisfaction in a passionate, relentless and impactful manner. FIVE PRINCIPLES:PASSIONATE | RESULTS | RESPONSIVE | TRUSTED | CUSTOMFIVE VALUES:INTEGRITY: Doing what is right, in an honest and ethical manner.RESPECT: Treating each other, customers and business partners with consideration and dignity.ATTITUDE: Embracing life with a passionate and relentless pursuit of excellence. Taking ownership and being accountable for solutions.TEAM: Dedicated to working together to accomplish goals through selfless commitment to work and community.APPRECIATION: Celebrating a culture of fun, achievement and gratitude.