Janette Fairleigh's Contact Details

Janette Fairleigh's Company Details

Loan Assistant - Helping Leading Brokers

Sydney, New South Wales, Australia • 2 Employees
Financial Services

Loan Assistant | Mortgage Submission Support | Licensed Credit Advisory | NCCP Compliance | Australian BasedLoan Assistant is a professional, first line support service for a busy Mortage Broker. Loan Assistant offers all back office support services as an outsource service to accredited mortgage brokers. We do not outsource offshore. All our assistants are local australian based english speaking persons who are here to assit you to be more successful.Our structured process offers a streamlined and time managed submission for your files with NCCP compliance included. We also provide you with a log into our workflow system so you know the status of your files at any time. Our points of difference are o All loans are managed through a Controller who is an expert Credit advisor and allocated out to Loan Submission Specialists that are allocated to that account.o All loans are time and milestone managed. We offer service level agreements and escalation processes. o All loans are managed for NCCP Compliance including packaging and archiving the final loan package as an NCCP compliant package when it is archived back to you. o We offer Credit advisory as well as loan submissions. So we can help trouble shoot a loan and offer loan setting and reporting as an option. o The service is managed through cloud workflow and time management apps which you can log in to see the status of your files and all the communications related to the loan as it transitions through the workflow..o Our model allows us to upscale and down scale as needs be so we can meet your performance demands. o The service is operated by full member of MFAA and a Certified Credit Advisor with over 12 years experience. o All loan assistants are professionally screened and come with extensive experience in lending and loan structuring as well as being experts in your lenders CRM. Call Now and we can discuss how we can service your needs.