Jay Tench's Colleagues at Ecom America
Jay Tench's Contact Details
Gainesville,Georgia,United States
Ecom America
Jay Tench's Company Details
For over 25 years, ECOM America has been the leading manufacturer of portable emission combustion analyzers. Our instruments provide reliable & accurate results for most combustion applications in the market, & our team's commitment to safety, compliance & service is unparalleled.What makes ECOM different?Quality BuildThe superior build-quality of our products sets ECOM analyzers apart from other brands. The robust, yet lightweight, metal chassis is German designed, engineered & manufactured--many of our customers have been using the same piece of equipment for over 10 years. ECOM analyzers are also equipped with sample conditioning features not found with any other brand of portable emission analyzers, which ensure long term reliability & accuracy of your analyzer.Quality Service:Our customers' needs & expectations drive our service. Our staff of highly trained technical & engineering experts is dedicated to making sure that your equipment downtime is minimal. We take pride in our process that allows us to address your service needs in a timely & cost efficient manner. We even guarantee a 48-hour turn-around* for repairs. Our service centers utilize state of the art diagnostic tools & equipment, & only offer high quality parts. ECOM strives to provide the best customer service in the industry.Quality Support:ECOM's friendly representatives are always happy to answer any questions you might have. We have a wide knowledge base, no matter the application. In addition, any orders you place for consumable parts (Printer paper, filters, ect.) are processed quickly. This ensures your ECOM analyzer stays working as hard as you do.Quality Technology:With products like our smart phone app, & Wi-Fi functionality for our analyzers, ECOM stays on the cutting edge of the industry. When you work with ECOM, you can be confident that we are always looking at the latest technology to make things better for you.*From when we receive a purchase order