MEMS is dedicated to providing the highest level of care in all areas of Emergency Medical Services (EMS). Our standard is to ensure that every patient receives personalized, compassionate and professional care. Our Motto "We treat every call as if it were my own family member" is proudly displayed in the hall of our operations area. We follow specific and established quality improvement procedures. Our Quality Assurance (QA) Manager is a highly experienced paramedic who reviews our EMS calls to ensure an accurate evaluation of the operational, administrative, and procedural activities of the system.