Jeffrey Rios's Contact Details

Jeffrey Rios's Company Details

OnboarD Software

Miami, FL, US • 5 - 9 Employees
Leisure/Hospitality

OnboarD is a technology company focused on delivering software solutions and services to the worldwide cruise and maritime industry for over 16 years. Proudly serving over 70 vessels worldwide our current software products include:IssuTrax™ the company's flagship product provides its customers with a single tool to create, track, and manage work/service orders for the management of unplanned maintenance tasks, guest requests/complaints, safety and environmental issues, dry dock work, and more. Designed as a user-configurable web and mobile workflow management tool, IssuTrax™ interconnects staff, locations, and assets in a centralized system that allows for real-time collaboration and providing a framework for creating, tracking and managing service order requests. A shoreside headquarter data warehouse and administrative component manages all site office/ship data giving management a clear real-time picture of the top guest issues at each location and providing a holistic view of the guest experience.IssuTrax™ Modules:- IssuTrax Mobile™ for Android- IssuTrax Inspector™ - IssuTrax Create™ - IssuTrax Butler™- IssuTrax Chat™- IssuTrax IVRIssuTrax Interfaces to:- PMS systems- SpecTec AMOS- CRM systems - CyberCafe@Sea™ - a highly flexible Internet Café solution is designed as a user friendly application that allows cruise lines to provide guests and crew with user configurable internet plans based on time, data, quality of service (QoS), length of cruise and other criteria. With a customizable and multi-language User Interface (UI) users seamlessly connect to the Internet from Internet Café workstations or Wi-Fi Hotspots. The system supports most types of mobile devices such as I-Pads, I-Phones, Android phones & tablets, etc. CyberCafe@Sea™ interfaces with the major PMS (Property Management Systems) providers as well as the major satellite providers.Other Applications:- CurrencyXchange™- Check-In@Sea™