Jeffrey Rivera's Contact Details

Jeffrey Rivera's Company Details

IT Support Specialists

Columbia Station, OH, US • 10 - 19 Employees
Technology Consulting/Tech Services

When you have a business to run, you don't have time to worry about your IT doing what it's supposed to do, too. That's our job. Just tell us where your IT needs to be and what your goals are, and our team will make sure you get there. If you're not sure which direction to take to reach your goals, we can assist there as well. We'll start by managing your current setup and add or correct the tools you'll need, both now and in the future.WHAT WE DOConsultingWe start by conducting an audit so we can learn your needs and how we can help, transforming those results into simplified reports for you to keep and review. After, we develop a plan to integrate solutions compatible with your budget.PurchasingOur philosophy is to provide you with a one-stop-shop service so you don't have to worry about going anywhere else. We'll acquire any components you need to optimize your setup – from hardware and software to printers and everything in between.InstallationWhether we've purchased it for you or you've procured it elsewhere, we can install any equipment you have or need.Ongoing SupportWhile most of our service is performed during normal business hours, we do provide 24-hour support for any assistance you may require after hours.Software ComplianceYour best interest always comes first. While companies don't set out to pirate software, it can happen; so to keep this risk from occurring and to make your life less complicated, we track and manage all new software purchases for you.Help Desk.We set up your system for easy remote access which allows for a rapid response time when we're not on site and easy, regular system monitoring if you select to do so.Break-Fix. Some issues, like local physical connection problems, are impossible to resolve from a remote location, so we're readily available to go to your location for resolution.