project designer and account manager at American Office - Baltimore, Maryland, United States
As a family-owned business, we understand the power of relationships and the potential of people willing to stand by your side. We bring that attitude to every project.You can rest assured we'll always have your back, tell it to you straight, and never quit until the job is done right. That's our promise to you and to each other. We're proud to be a diverse team with unique backgrounds. A passion for always delivering reliable, quality customer service is what connects us all. With in-house project managers, project designers, installers, information technology and account executives, over 170 employees, 7 sales offices, and 3 distribution centers, we make certain the job is always done right.We're Experts.With a legacy of relationship building in our seven local markets, we realize the unique challenges and opportunities organizations face. Through continuous learning and development, our team has a keen understanding of leading research, trends and product innovations.Our Process is Better.American Office utilizes a logistics and continuous improvement program, called American Office Performance System (AOPS). AOPS bridges together planning, design, project management and installation to keep everyone on schedule, minimize the margin of error, make installations cleaner and more efficient and create a superior experience for our clients. That's why our customer satisfaction rate is 99.9%.Integrity is Everything.We believe that our customers should be treated with integrity- it's just how we do business. Every project is an American Office project. That means transparency and honesty with the client at every step, from design to order placement through installation and beyond. Because every client deserves it.Locations: Baltimore, MD; Rockville, MD; Washington, DC; Chantilly, VA; Richmond, VA; Charlottesville, VA; Virginia Beach, VAAmerican Office is a Herman Miller Certified Dealer.