Jennifer Moccia's Contact Details

Jennifer Moccia's Company Details

Empathetics

Boston, MA, US • 10 - 19 Employees
eLearning

Empathetics, Inc. provides innovative empathy and interpersonal skills training for medical professionals leveraging new, scientifically proven methods that enhance human relationships and make medical practice more effective and efficient.Value to Healthcare Providers:• Learn empathy best practices and increase patient satisfaction based on the neuroscience of emotion.• Understand patient satisfaction's link to higher HCAHPS and CG-CAHPS scores.• Learn how to increase effectiveness and efficiency with patients.• Learn how best to convey difficult news effectively and compassionately.• Learn how to provide interpersonal feedback constructively.• Read facial expressions in others accurately.• Increase clinician job satisfaction and reduce burnout. Key Objectives of Empathy and Interpersonal Skills Training • Improve awareness of emotional states in others.• Improve emotional self-awareness. • Improve self-regulation in emotionally charged interactions.• Appreciate the cognitive and affective components of empathy. • Maintain an empathic stance in difficult circumstances. • Understand that empathy involves communicating truth compassionately.• Distinguish true empathy from misguided empathy.