Jenny Robayo's Contact Details

Jenny Robayo's Company Details

Delfino | loyalty company

, Autonomous City of Buenos Aires, Argentina • 4 Employees

Delfino | loyalty company, was born from Delfino's Group , founded in 1838 with an international presence through joint ventures throughout the World.Delfino is an expert in designing loyalty programmes addressed to channels, clients and employees.Delfino, is a key international player which performs loyalty plans in order to increase commercial transactions, boost sales and improve relations with clients.The full range of services includes:*Program design / loyalty consultancy- Audit , evaluation and survey.- Customer recommendations.- Economical feasibility on new proyects.*Proyect management and follow up- Working committees, steering and strategic committees- Back office management, reports* Legal program issues- Writing legal bases.- Definitive approval from clients.* Rewards management (sourcing, dispatch, web catalogues)- Discount single store vouchers.- Multi store discount vouchers.- Incentive trips. (in house or outsourced)- Exclusive sport events. (in house or outsourced)*Communication- On and off- line communication media.- Brochures design, user guides.- Emailing / newsletter design / SMS campaigns management.-Web design/ catalogues design.* Technological solutions- IT solutions ( participant, client administrator, backoffice profiles)* Interaction and customer service- Call center, claims solutions.- Gift logistic purchase and delivery.Our technological solutions,Provided our loyalty software remains above higher secure standards, it includes scalables platform in order to get to know detailed behavior purchase and perform precise commercial campaigns addres to target market thus reducing marketing efforts and assuring benefits in the short term.