Jeremiah Kiefer's Contact Details

Jeremiah Kiefer's Company Details

The Deft Group

New Orleans, LA, us • 20 - 49 Employees
Insurance

The Deft Group is the managing partner of Deft Claims, Deft Consultants, and Deft Tech. Providing modern field solutions at the commercial and high net worth end of the property insurance spectrum. We maintain a network of highly vetted consultants with the designations and certifications to support their role. We possess a unique balance of youthful exuberance and decades of experience necessary to lead our industry into the next generation of claims handling.TechnologyDeft confidently embraces the challenge of integrating tomorrow's technology into our proven claims handling systems. We embrace technology solutions but appreciate that their role is to augment the skills of the consultant, not replace them. We pride ourselves on innovation in the interest of efficiency, not with the fear of being left behind. We do not hide from the inevitability that our industry is in the preliminary stages of a massive overhaul. Technology is certain to win the day, and we assure our clients that Deft will be a part of that winning team.SystemsDeft constantly reviews, critiques, and corrects our systems. The same systems are proven to keep our clients and their insureds informed during our efficient handling of their claims. The same systems allow our administrative staff and adjusters to collaborate in order to maximize the overall potential of The Deft Group.Customer ServiceDeft emphasizes to our staff the importance of empathy when dealing with insureds, clients, and co-workers alike. We truly appreciate that in most cases, our consultants engage in the only face to face interaction between our clients and their policyholders. We understand that a claim is the product of another's misfortune, and we strive to reflect that comprehension in the way we conduct ourselves. We understand that compassionate communications are the key to successful relationships.