Jessica Lembo's Contact Details

Jessica Lembo's Company Details

Nfinity Global Inc.

Artondale, WA, us • 100 - 249 Employees
Technology Consulting/Tech Services

Nfinity offers IT Services globally to build & operate an optimal IT Environment for companies in alignment with their organizational growth. We have adopted standard service processes based on global standards to provide our customers around the globe with a homogenous service at an optimum cost.Nfinity offers a host of services to our customers tailored to meet their needs and provide exemplary services.SERVICE DESK SUPPORT - Our expertise and experience span all aspects of the end user:- 24x7x365 support- Onsite, Onshore or Offshore model in alignment with client needs- Teams with the right aptitude and attitude for a great cultural fit- Defining, capturing and reporting on service level metrics for data driven performance- Issue management with the highest focus on quick resolution- Faster response time with first-contact resolutionDeveloping and maintaining a Knowledge BaseIncreased transparency into the entire incident life cycle CLOUD MANAGEMENT - Support your cloud infrastructure so you can focus on the core business: - 24 x 7 x 365 SLAs- Optimize Utilization to reduce costs- Migration On-prem to Cloud, Cloud to On-prem or Cloud to Cloud- Production SupportVIDEO CONFERENCE TECHNOLOGY - Implement new or upgrade existing audio video conferencing technology in line with your organizational needs.Global Conference Room Management: - Plan, Design, Procure Equipment, Build & Maintain- Daily Sweeps & Production Support- Inspect, Troubleshoot & Maintain AV Equipment- Event Support- Document & Train staffINFRASTRUCTURE MANAGEMENT - Manage your on-prem infrastructure in alignment with your requirements, or build from the ground up and manage ongoing support: - Plan, Design & Optimize Your Infrastructure- Build, Roll-out, Operate & Maintain- 24x7x365 Monitoring- Production Support