Hylite is solving a multi-billion dollar problem for customer-facing businesses - costly, disruptive, never-ending frontline employee turnover. Hylite brings much-needed positivity into the workplace and the lives of frontline employees. We make it easy for customers to provide positive feedback about individual employees - all it takes is a text. Hylite helps employees get the recognition they deserve, leading to better customer service, increased customer frequency and improved employee retention.