"OUR TOOLS SAVE LIVES"These words are printed on an 8-foot sign in our manufacturing facility in Elmira, NY as a reminder of what rides on our products. We build each rescue strut by hand in our shop, from proven and predictable materials. From hand-welds to high-end machining, all of our struts are built with care, and inspected and tested to ensure years of performance in the field. Our tools were born through first-hand experience in the field and have been refined to suit the needs through communication with first responders. Our philosophy is simple: "Simple tools, advanced training." We believe in providing responders with tools that are as intuitive as they are effective, and providing in-depth training to maximize effectiveness in the field. We have kept our products simple for a reason. We want first responders to be confident when using our tools. While our tools are intuitive by design, we also believe a great rescue tool is only as good as the training behind it. That's why when your department purchases from Res-Q-Jack, we provide free in-service training, at your facility, on both our equipment and our techniques. From basic set-ups, to advanced techniques, Res-Q-Jack and our partners are committed to training your department until you are comfortable using our products. Understanding our pioneering stabilization and lifting techniques will help your success in the field. We're here for our customers when they need us and will do our best to help any way we can. From free demonstrations and extensive training to customized products, we want you to have the best tools and the best training to do your job and get home safe to your family.