Academy for Sales & Retail Management (ASRM), a Tata Teleservices Enterprise. ASRM is nurtured, guided and facilitated by a Governing Council comprising of leading functionaries from across Tata group companies. ASRM aims to be the learning and development partner of organizations, helping them build their human capability in Sales, Retail, Customer Service, Individual Behavior, Management and Leadership. Value Differentiators: 1. Leaders training Leaders (Training is delivered by Business Leaders who understand business and Practice themselves) 2. Training effectiveness measured up to 'RoI' level on Jack Phillips five level framework. 3. Word class Customised Content based on intensive training need analysis (TNA) 4. Customised training through Management Games, Simulations, Activities, Psychometric analysis and coaching 5. Pan India Presence with Trainers located at more than 40 locations. Its Pan India coverage gives it a local advantage in terms of understanding people, culture & their requirements. Training Offered: • Leadership Series • Executive Coaching • Mentoring Skills • Sales Management (Retail / Distribution / Direct / Key Account Management) • Customer Service • Other Soft skills & behavioral training: OBT, Team Bonding, Presentation skills etc.