Joe Heung's Contact Details

Joe Heung's Company Details

ServisBOT

Lexington, MA, US • 50 - 99 Employees
Software

The ServisBOT Conversational AI Platform helps businesses automate interactions across customer and employee journeys using AI. From acquisition to servicing to retention, our AI-powered solutions for insurance, financial services, energy & utilities, telco, travel and other sectors use automation combined with virtual assistants/chatbots to simplify key processes, achieve higher efficiencies and streamline operational costs, while driving growth and loyalty.Our multi-bot architecture makes it easier to create and manage conversational AI experiences, across multiple NLPs in complex enterprise environments and supports ease of scaling and improved bot performance without sacrificing quality.Our platform offers a suite of tools and services that enable IT and businesses to easily build digital/virtual assistants/chatbots, improving customer/employee engagement across all channels (web, mobile, SMS, social, voice). The platform is built on an enterprise-grade architecture that supports centralized security, integration and deployment.