Customer Service Manager, Sr. Technical Support Specialist at National Physician Services - Rocky Hill, CT, US
National Physician Services (NPS) is a healthcare technology company with headquarters in Rocky Hill, CT. Currently NPS is one of the largest Healthcare Information Technology service companies with Physician, Hospital and Medical Organizations being supported throughout the United States. NPS supports physicians with integrated clinical and business solutions. These core solutions include:• CIO, HIS (Health Information Systems) and HIT (Health Information Technology) Consulting• Clinical and Business Application Services • Front End Technical Hardware Support Services• Private Cloud Hosting and Disaster Recovery Services• Network & Infrastructure Services• 24/7 Customer Support Center • Integration Solutions • Analytics & Reporting • Workflow Automation Solutions NPS offers "Best-of Breed" technology solutions that support the workflow of practices to increase efficiencies, fulfill regulatory requirements, maximize revenue and enhance patient care. Strategic partnerships with technology vendors allow customers to take advantage of enterprise clinical and business solutions. The NPS business strategy delivers proven enterprise technology solutions at below market cost through economies of scale, alliances and strategic partnerships. The culture at NPS is practice centered; we believe that healthcare providers can improve the quality of care their patients receive by using technology NPS provides. NPS is looking to transform the medical community with the adoption of EHR's and other technologies; it is our staff's goal and responsibility to help our customers make it through this challenging transition. From the 24/7 support NPS provides to physicians to the extra time spent helping those in need; NPS is there to go the extra mile for those we support. This concept carries from NPS leadership down to every employee of NPS, where we believe the success of our supported physicians is our success.