VoiceTeam is a leading nearshore provider of sales, customer service and back office support, headquartered in Santiago, Dominican Republic. Our experienced workforce provides excellent customer service, high-performance sales and detailed business processing support. Quality, efficiency and execution are our main priorities. Our quality assurance team records 100% of all calls and chats from our sales and customer services teams. For our back office support and digital work, we provide two quality assurance checks on all projects.