Founder / Chief Creative and Experience Officer at 7Nine Partners - Columbus, Ohio, United States
Company Overview7Nine Partners is a brand and experience design and development firm that partners with leading and emerging multi-channel retailers, branded manufacturers and consumer-facing businesses. For over 32 years we have helped our clients define, develop, test, implement and rollout integrated brand and customer experience programs that drive awareness, understanding, affinity, sales, internal acceptance and ROI.We leverage the power of consumer, competitive and operational insights, the discipline of design-thinking and the filter of business intelligence and performance to help you and your brand: • stand out and be understood through authentic and distinctive brand positioning and storytelling• communicate more consistently and efficiently to reduce costs and save time• find and attract new customers and build loyalty and affinity with existing ones• identify, develop and launch new markets, products and services• better engage, empower and equip your associates for success and growth • enhance and improve customer satisfaction scores and social sharing tools• align and optimize your selling process to customers' desired buying process• develop, test and implement customer-centric programs across all channels and touchpoints• optimize existing assets, channels and experiences to fuel innovation and growth opportunities• build cost efficient and scalable solutions that can be rolled out and drive ROI