John Joseph's Colleagues at Envox
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Envox
John Joseph's Company Details
Envox Worldwide is a leading global provider of IP-based voice self-service and contact center solutions. The company's standards-based software solutions dramatically reduce customer service costs, optimize contact center performance and improve customer satisfaction. More than 1.25 million ports of Envox's hosted and premise-based IVR solutions have been deployed globally and over one million contact center agents benefit from the intelligent routing, screen pop and call monitoring functionality provided by Envox's award-winning CTI software. Envox's development tools and software platforms are also used to streamline enterprise-wide communications through unified communications solutions and to generate new revenue streams for service providers through multimedia carrier communications services.