John Swords

Head of Customer Experience at FINDMINE - New York, NY, US

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FINDMINE
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FINDMINE

New York, NY, US • 20 - 49 Employees
SaaS

Your customers look to your brand for guidance. They also spend 3x more when given this guidance in a complete outfit, furniture set, or beauty look. But manual content creation can only cover a small portion of the catalog, leaving revenue on the table. More guidance = more revenue.Before, you had to choose between quality content and scale. Not anymore.FindMine automates and scales content creation so that 95% of products come with guidance on how to Complete the Look. Our system creates Looks that are indistinguishable from ones handcrafted by a merchant. Scale AND respect your brand's unique DNA while saving internal teams 99% of their time.Our Complete the Look product shows shoppers how to use each product across e-commerce, email, marketing channels, and in store. As a result FindMine increases e-commerce revenues by 3-10% while creating looks that scale. FindMine serves over 2B looks annually. L2 even cited our Complete the Look as a reason for adidas'​ "Genius"​ and Perry Ellis CEO hails "Innovative solutions like FindMine are fundamental to the execution of our customer engagement strategy."​ FindMine is a 2018 Gartner "Cool Vendor". Having a strong BRANDPOVSCORE™ can explain why your shoppers seek your expertise as an authority on style. Rather than basing your customer's experience on generic style trends and "wisdom of the crowds" that may damage your brand, it is vital to preserve your brand's vision throughout the entire shopping journey. Learn more about the importance on providing your brand's expertise in our research.

Fashion Personalization Retail Analytics E-Commerce Merchandising Artificial Intelligence Machine Learning outfitting startup Consumer Goods Apparel Fashion Automated Outfitting ROI Retail
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