Jon Robert Santa
Senior Field Service Engineer at Full Spectrum Analytics, Inc. - Pleasanton, CA, US
Jon Robert Santa's Colleagues at Full Spectrum Analytics, Inc.
Jon Robert Santa's Contact Details
800-795-6357
Benson, North Carolina, United States
Full Spectrum Analytics, Inc.
Jon Robert Santa's Company Details
For over 20 years, Full Spectrum Group (FSG) has been a leading supplier of multi-vendor services, specializing in a wide range of analytical instrumentation. We provide service contracts, repairs, qualification and laboratory relocation services for customers across the US. Our technical expertise and prompt on-site response time makes us the leading support provider in today's analytical instrument marketplace.We resolve client service issues in a timely and cost-effective manner and have been recognized by our customers as service specialists for instruments from a variety of manufacturers such as Agilent, AB Sciex, Dionex, Teledyne Tekmar, Thermo Fisher, OI Analytical, Varian, and Waters, to name a few. This advantage allows our customers to have their entire system quickly diagnosed and have the problem resolved with one service call. Our technical expertise and rapid-response time deliver the best solutions for your laboratory service needs. The service team at FSG consists of individuals with diverse backgrounds relating to analytical instrumentation, many of them being former service representatives for the manufacturer or product development managers. New employees undergo an extensive in-house training program in addition to attending manufacturers' training courses. FSA is ISO 9001:2015 and ISO/IEC 17025:2005 Certified.