Information Technology Specialist at CW IT Support - Wilmington, North Carolina, United States
CW IT Support is a fast growing MSP in Eastern North Carolina. We offer a variety of managed services and support options for our clients. At Computer Warriors IT Support, we believe "We are in I.T. Together!" We serve as a partner with our clients and provide them with peace of mind outsourced IT solutions. Some of our services include Disaster Recovery and Backup Solutions, VoIP solutions, Guaranteed Virus Protection, Network Security, Server and Workstation Maintenance, Emergency Work, Network deployments and installation, etc.Computer Warriors IT Support is headquartered in Wilmington NC about 5 miles from Wrightsville Beach. The company is owned by Brian Satz, a UNCW graduate, who started the company in 2006. They now support hundreds of local businesses and have over 20 full time employees across all divisions.Computer Warriors IT Support is highly focused on providing a 5 star client experience. In order to do this, we maintain high levels of internal standards, such as answering 95% of calls before voicemail, and responding to 95% of tickets within 30 minutes of creation.