service operations manager at Middleground Technologies - Westchester, Illinois, United States
WHAT WE DO: At Middleground Technologies, we guide companies to make better IT and technology solutions to gain competitive industry advantage with IT Consulting, Managed Services, Cybersecurity and IT services.WHO WE WORK WITH: Chicagoland small to medium businesses, CEOs, CFOs, IT managers, office managers WHY IT WORKS: We bring our knowledge and experience to the table to help business leaders make informed IT decisions that will propel business success and growth. With 100% business uptime, 9 minute average response time, 12 minute average resolution time, and over 200K threats blocked, we have a 100% client satisfaction rating.WHAT MAKES US DIFFERENT: We recognise the negative image that many associate with providers in the IT industry and we want to change that. The team at Middleground is committed to being a trusted partner that guides technology decisions to maximize IT investments. We believe in transparency and accountability to see precisely how technology is working to support your business growth.HOW IT WORKS: Start by scheduling a free 15-minute consultation. Meet with your dedicated technology expert for a business assessment. Get a customized plan. Start our partnership with a 4-week dedicated onboarding process and access to our client dashboard so you can see exactly how we are working to support you. WHAT OTHERS SAY: We have helped clients increase profitability, improve efficiencies, and lower their business risks. When you become a Middleground partner, you become part of the family. Our services are not just ‘set it and forget it.' We are there with you every step of the way.