Jose Farias

Regional Account Manager Customer Sucess - Americas at ACF Technologies USA - Asheville, NC, US

Jose Farias's Contact Details
HQ
828-398-0040
Location
Company
ACF Technologies USA
Jose Farias's Company Details
ACF Technologies USA logo, ACF Technologies USA contact details

ACF Technologies USA

Asheville, NC, US • 100 - 249 Employees
Technology Consulting/Tech Services

Our mission at ACF Technologies is to help you create a better customer experience through queue management, BPM, virtual check-in, appointment scheduling, wayfinding, marketing one to one and machine learning technologies. Developed with your customer' comfort in mind, our platform takes the pressure off your staff by allowing patients to check-in quickly and easily. Reduced wait times improve the customer experience, while customized metrics improve your operations. Organizations can access real-time insights into customer journeys, and use this information to improve their experience. Customer Experience Management innovations include:Digitally transform the customer experienceTake advantage of the new engagement technologiesOptimize front and back office processes Learn and respond to consumer behaviorsDrive more revenue based on cost reduction and increasing loyaltyIncrease customer satisfactionAnalytics for leaner processes and cost reductionsInformation and product offerings specific to individual clients

customer experience management queue management customer journey management patient flow management digital signage omnichannel integration customer feedback systems virtual queuing patient experience management customer flow management citizen experience management Digital Transformation Appointments scheduling Virtual CheckIn Get In Line Online B2B SaaS Information Technology and Services IT Services Information Technology
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Jose Farias currently works for ACF Technologies.
Jose Farias's role at ACF Technologies is Regional Account Manager Customer Sucess - Americas.
Jose Farias's email address is ***@acftechnologies.com. To view Jose Farias's full email address, please signup to ConnectPlex.
Jose Farias works in the Information Technology and Services industry.
Jose Farias's colleagues at ACF Technologies USA are Adam Arlotte, Hari (she/her), Lorena Parada, Alexandra Castillo, Carolina Pachon, Daniel Roz, David Almendares and others.
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