OnSwitch provides IT management services to help small businesses lower their technology costs, and drive new revenue. Proactive IT support: Targeted at small businesses with less than 50 employees, proactive IT support provides 24/7 monitoring of computer networks for hardware failure and software errors, as well as a 24/7 help desk for all technical issues that a customer may have. OnSwitch meets with proactive IT support customers on a frequent basis to discuss their current business direction, and the technologies that can help them meet their business goals. OnSwitch leverages a suite of up to date, best of breed technologies to get businesses working on their company, not their technology.Cloud phone systems: OnSwitch provides business class VoIP phone systems that run in the cloud, allowing customers an enterprise phone system experience with no upfront infrastructure costs. VoIP technologies allow customers the flexibility to receive their calls from anywhere they have an internet connection, using an office phone, mobile phone, or computer. VoIP also drives down the monthly spend that customers have for communications services. Cloud phone systems allow customers to spend less, while communicating the way they want to. IT consulting: For larger project work, such as full network installations, computer refreshes on a corporate network, or strategic technology decisions, OnSwitch provides hourly consulting services.