Julio Frias's Contact Details

Julio Frias's Company Details

OutPLEX

Oakland Park, FL, us • 1000 - 4999 Employees
Outsourcing

OutPLEX is a leading international digital and voice customer contact management services organization developing solutions for the world's most trusted brands. OutPLEX is the largest provider of customer digital engagement globally.Global brands turn to OutPLEX for complex outsourcing utilizing our digital innovation centers of excellence and highly skilled engagement experts for a greater ROI. Since 2001, OutPLEX has successfully transacted billions of customer experiences on our clients' behalf via phone, digital messaging, chat, social media, conversational AI and more with a track record of quality, service and delivery.All OutPLEX employees are background checked, tested, and screened, with over 50,000 candidates certified worldwide.OutPLEX has expertise in multiple verticals and supports solutions to government agencies and large companies including over 30% of the Fortune 500. Our Solutions include:►Outsourced Customer Service, Sales & Technical Support►Specializing in Digital Messaging, Automation, and Voice►Conversational AI Chat Bot Development ►SMS Digital Messaging and Live Chat ►Software Programming and Back Office SolutionsVisit us www.OutPLEX.com for more information or call 866-856-2737#Outsourcing #DigitalMessaging #CustomerExperience #B2BEngagement #CallCenters #IVRDeflection #ChatBot #Automation #LiveChat #BackOfficeSupport #ConversationalAI #Messaging #SocialMediaMessaging #DigitalTransformation #Nearshore #CX #TechnicalSupport #SalesSupport #CustomerService #BPOServices