Help Desk Analyst - Triage Specialist at Optistar Technology Consultants - Boston, MA, US
We specialize in IT support, installation and consulting services for small business owners nationwide.Our experience ranges across many industries including, Retail/wholesale, Medical, Engineering, E-commerce, Legal, Construction Management, Environmental Services, Insurance Services, and more. We service all industries.Our typical customer has 5-120 workstations, is a professional service business and relies heavily on e-mail and the Internet for communication. Most of our clients hire us to support their network because they do not want to incur the overhead and cost of full time IT staff and they do not want to burden their employees with the responsibility of troubleshooting the company network. However, we also have packaged and customized services to compliment internal IT staff.