Kapil Bandyopadhyay's Colleagues at Aress Support
Kapil Bandyopadhyay's Contact Details
Aress Support
Kapil Bandyopadhyay's Company Details
EXPERIENCE - With over 16 years of professional experience in outsourced technical support, we not only bring our experience to the table but also carry a very deep understanding of how customer support needs to be managed for webhosting and other software application providers. Our combined expertise of 375+ support staff answers about 15000 support instances every day , managing over 1.5 million websites across the globe.COST EFFECTIVE - We prove to be a cost effective solution in comparison to our western counterparts. According to NASSCOM, the cost difference is as high as 40-50% when compared to the western counterparts.24x7 SUPPORT - With our state-of-the-art facilities and the latest technologies, we have excelled in providing 24x7 support services with zero downtime to about 100+ clients across UK, US, Europe, Canada, Australia and New Zealand.PROFESSIONAL - Over 375 support professionals certified from major IT giants like Microsoft, Red Hat, VMware and Parallels deliver customer centric support services and are capable of handling complex heterogeneous hosting infrastructures in all flavors of Linux as well as Windows.ISO CERTIFIED - ISO 9001:2008 certification which focuses on service quality and ISO 27001:2005 (Information Security Management System) which focuses on data security and privacy.MICROSOFT READY - Being a Microsoft Gold Certified Partner gives us the edge in providing support for high end Microsoft products such as Hosted Messaging Solutions, Exchange Server / Active Directory integration, Dynamic CRM, etc.MULTILINGUAL SUPPORT - Proven leaders in providing 24x7 Multilingual Support Services which is cost effective, scalable and has a good turnaround time.For a special free 2 week trial of our support services, go to http://www.aress.support/contact-us.php or email us at sales@aress.support