Karen Rickerson's Colleagues at Hospitality Softnet, Inc.
Karen Rickerson's Contact Details
617-854-6554
Hospitality Softnet, Inc.
Karen Rickerson's Company Details
Hospitality Softnet, Inc. is a marketing and operational support firm for the hospitality industry providing services to help hotels outsell the competition and exceed budgeted revenues. With over 27 years of experience, our business philosophy remains the same as when we started our company - to deliver outstanding information and services with speed, accuracy, and integrity that will aid ownership with critical decisions made within their marketplace.Services include a variety of support options such as:• Training:Sales Training, Reservations Training, DOS & DOC Training, as well as online training offered on theCampus, to ensure your team has the skills to maximize every opportunity to capture the sale with every client interaction • Assessments: Quality Assurance Shopping Surveys for Sales, Catering, and Reservations, and On Site Service Standards Assessments to evaluate hotels services and facilities – all used to measure effective sales and service strategies• Lead Generation services: Teleprospecting Division to assist hotels in finding new business, aid during times of turnover, help penetrate targeted markets, and support during new hotel openings • Competitive Intelligence services: to compare and assess local market strategies by learning how the competition is selling, quoting pricing, and negotiating