Karen Shoup
VP, Servicing Quality Control, Complaint Resolution Unit, Vendor Management at BSI Financial Services - Titusville, PA, US
Karen Shoup's Colleagues at BSI Financial Services
Marion Edwards
VP Loan Administration Cashiering Escrow and Special Loan Services
Karen Shoup's Contact Details
972-347-4350
Titusville, Pennsylvania, United States
BSI Financial Services
Karen Shoup's Company Details
Enlightened by 35 years of financial services experience, BSI Financial develops technology that is revolutionizing the way that mortgage lenders, investors and consumers interact and exchange in the $16 trillion U.S. mortgage marketplace. Our cloud-based, open-API and AI-driven platform automates loan boarding, creates transparency in loan monitoring and provides real-time investor reporting. Our big data approach to mortgage quality management provides exception reporting on loan file integrity, alerting operations teams to remediation priorities, pre-empting borrower complaints and regulatory scrutiny. This is applied daily to our servicing portfolio and offered as a RegTech SaaS solution by our affiliate, Bizzy Labs. We offer borrowers the convenience of a mobile application that provides payment options, handles loan document requests and enables digital interaction with customer service. This elevates customer satisfaction and retention, creating value for loan originators and investors. BSI Financial is managed by a talented team of mortgage professionals with industry expertise, digital technology development experience and extensive regulatory understanding. Our culture-driven approach to innovation and problem-solving keeps us at the forefront of industry modernization. Our business model has made us one of the fastest growing mortgage servicers in the industry.