Kathy Lindeen

Senior Operations Manager at Support Services Group - Waco, Texas, US

Kathy Lindeen's Colleagues at Support Services Group
Brandon Diaz

Director of Human Resources

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Justin Simbro

Vice President of Client Services

Contact Justin Simbro

Seeley Avery

Vice President of Operations

Contact Seeley Avery

David Wilson

Senior Vice President, Global Controller

Contact David Wilson

Kahea Bowler

Customer Service Advocate

Contact Kahea Bowler

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Kathy Lindeen's Contact Details
HQ
(254) 299-2700
Location
Commercial Point,Ohio,United States
Company
Support Services Group
Kathy Lindeen's Company Details
Support Services Group logo, Support Services Group contact details

Support Services Group

Waco, Texas, US • 1983 Employees
Outsourcing

Support Services Group (SSG) helps businesses accelerate growth and earn customers for life through high-touch, outsourced engagement center services. Our leading omnichannel solutions drive success for businesses across the globe. Our teams specialize in back-office support, CX, tech support, business intelligence, revenue generation, collections, and performance management — always with a focus on first-call resolution and customer satisfaction. We’ve done this for over 25 years. We know what works across industries: retail, travel, healthcare, financial services, media, electronics, crisis support, quick service restaurants, and beyond. We’re “On It” We embody an “On It” culture — we prioritize clients, keep promises, and thrive on continuous improvement. Uncommon Value As seamless extensions of our partner brands, we know customer lifetime value drives success. And we speed to proficiency, meeting critical operational KPIs within 90 days. People We recruit, train, and retain a highly skilled and engaged workforce of 10,000 diverse agents. We’re hardliners for quality. We know the value of empathy. Technology Some brands want to leverage AI early and often. Some want human interactions at every step. Our expertise helps brands take advantage of AI without losing touch with customers. And our highly redundant IT infrastructure gives peace of mind to brands around the globe. Tailored Solutions We collaborate closely with our clients to design and implement programs that raise the bar on customer experience and help them gain a competitive advantage. Partnering with SSG means better CSAT scores, increased loyalty, and higher profitability through repeat business and positive referrals. Our Do/Say ratio is at or near 100%. We keep our word — we call out the risk and offer winning solutions. Get to know us. If you work with us and let us earn your trust, you’ll see your consumer relationships and market position grow — one interaction at a time.

Technical Support Omnichannel Contact Center Customer Service Call Center Customer Care Retail Customer Engagement
Details about Support Services Group
Frequently Asked Questions about Kathy Lindeen
Kathy Lindeen currently works for Support Services Group.
Kathy Lindeen's role at Support Services Group is Senior Operations Manager.
Kathy Lindeen's email address is ***@s2g.net. To view Kathy Lindeen's full email address, please signup to ConnectPlex.
Kathy Lindeen works in the Outsourcing industry.
Kathy Lindeen's colleagues at Support Services Group are Corey Brannon, Brandon Diaz, Nikole Freeman, Justin Simbro, Seeley Avery, David Wilson, Kahea Bowler and others.
Kathy Lindeen's phone number is (254) 299-2700
See more information about Kathy Lindeen