Customer and Training Services Administrator at National Emergency Responder and Public Safety Center - N/A, N/A, us
Emergency responders and public safety personnel are vital to ensuring our communities run safely and smoothly. Daily challenges have reached unprecedented levels for law enforcement, emergency medical personnel, fire, search and rescue, military, dispatchers, corrections/detentions officers, victim advocates, probation/parole, and others who work within associated fields.We understand that most choose this profession to make a positive difference in the lives of those they serve. Unfortunately, real-world demands can have a negative and detrimental impact on responders and those they care about.The National Emergency Responder and Public Safety Center™ recognizes and understands the unique needs of the community it serves. We have created a powerhouse of resources to build and enhance sustained performance, wellness, and resiliency.Our value-added programming is created in collaboration with those who are equally passionate about serving this population. The result is class-leading, data-driven, responder-approved education and training resources, focused on three distinct interconnected groups:· Clinicians- NERPSC has created the first master's level, and above, Emergency Responder and Public Safety Clinician Certification™, which features 40 hours of core education plus 16 hours of verified experiential participation in the emergency responder or public safety work environment. Clinician certification creates a national standard of competency, identifying those clinicians who are culturally competent and trauma informed. · Agencies and Responders- NERPSC understands that budgets have been reduced, retirements have been overwhelming, morale has taken a hit, and recruitment and retention has been an uphill battle. We have re-envisioned specialized training to enhance responders' work within our communities.· Families- NERPSC addresses the topics that are important to responder families. We provide relevant resources and support.