Katie Rapp

Head of Business Systems Analysis and Web Development at HigherRing - San Francisco, CA, US

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HigherRing
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HigherRing logo, HigherRing contact details

HigherRing

San Francisco, CA, US • 100 - 249 Employees
Outsourcing

HigherRing, a proud B Corp specializes in US-based, expert, efficient and affordable outsourced operations support. We hire, train, manage and mentor wonderful people from all over the U.S to play a proactive role in the success of growing small to medium sized companies. Our innovative fractional support model offers affordable support to very small companies but we also support medium sized companies with full call center capabilities. Our clients can grow with us. HigherRing specializes in the following verticals.- Ecommerce- Tours & Activities- Food (CPG, Grocery & Meal Delivery)- Platform Support (IoT, Shared Services, Applications)- Solar and Conservation Energy- HealthTech- EdTechOur key services are customer support, client support and onboarding, B2B and B2C e-commerce operations, social media management, sales support, technical and administrative support and financial and bookkeeping operations.Founded by professional women with significant experience in call center development and management, private equity, and systems and process development, HigherRing sources, coaches and mentors creative and happy team members to play a consistent support role in your company so that you can focus on growing your purpose, product offering or reach. We are a proud member of 1% for the Planet and American Sustainable Business Network (ASBN).

Customer Service Customer Support Upselling Order Conversion Account Maintenance Human-Powered QA Backoffice Tasks Content Moderation Tourism Excursions Ecommerce Retail Inbound Sales Education Level 1 & 2 Help Desk Level 1 & 2 Help Desk
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Katie Rapp's role at HigherRing is Head of Business Systems Analysis and Web Development.
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Katie Rapp works in the Outsourcing/Offshoring industry.
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