Kee Liew
Product Development Executive (Apple Flexi) at Apple Vacations & Conventions Sdn Bhd - , , Malaysia
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Apple Vacations & Conventions Sdn Bhd
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It is no secret that Apple Vacations' success today is largely attributed to its people - the 300 Applenian across all sectors who each play their roles in a responsible, accountable manner to every Apple customer who cross our paths.The team spirit and cohesive performance did not come naturally. Apple Vacations invests heavily in regular and hands-on training sessions to increase exposure and product knowledge. Ground staff are meticulously trained in five main sectors: corporate services, after-sales service, pre-sales service, daily itinerary, and after-tour services; while tour leaders and guides are provided extensive training in tour management, crowd control, crisis management and customer service.The perfect alignment of booking agents with experienced and well-travelled tour leaders result in a complete package that promise nothing but the best quality travel experience.