Keisha Roberson

Customer Success Analyst at HelpGrid - Wilmington, DE, US

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HelpGrid
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HelpGrid

Wilmington, DE, US • 100 - 249 Employees
Internet

It's time to start exceeding your customers'​ expectations. Get 24/7 turnkey contact center outsourcing solutions, customized to your specific needs, that turn your customers into enthusiastic brand advocates.TRUSTED BY CUSTOMERS IN 8 COUNTRIES TO EXCEED THEIR EXPECTATIONSEstablished in 2015, HelpGrid's handles thousands of orders per day, equating to more than 1 million minutes per month with unparalleled cloud-based, scalable, fully customized customer service solutions, deeply evaluated and highly trained customer service champions, and a fanatical commitment to exceeding your expectations.HOW WE HELP YOU PROVIDE A SEAMLESS CUSTOMER-CENTRIC EXPERIENCE ACROSS ALL CHANNELS- Customer service operations are customized to your requirements, so you can start where you are and scale as you go- Get weekly check-ins during implantation and quarterly reviews after that, so you can always stay on top of the data- Scalable workforce management – including 24/7 availability and 100% uptime – so your needs are always met fast- Quick implementation, with quality-focused compensation and training, that turn customers into brand advocates- Seamless omnichannel solutions that reduce customers'​ effortsREADY TO START EXCEEDING YOUR CUSTOMERS'​ EXPECTATIONS?Schedule your free consultation at support@helpgrid.com, and let&​#39;s figure out how to turn the customer service you provide into a competitive advantage.

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