Keith Donaldson

Sr Director - Business Transformation and Analytics at Virtual Observer, (formally known as csi) - East Hartford, CT, US

Keith Donaldson's Colleagues at Virtual Observer, (formally known as csi)
Allaiza Robles

Senior Salesforce System Administrator

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Anton Gadong

Technical Support Representative

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Arsenio Batoy

Enterprise Account Manager

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Artem Durandin

Senior Software Engineer

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Dmitry Subbotin

Project manager, Scrum master

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Cliff Haas

Enterprise Sales Director/AI & Automation Product Specialist North East

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Keith Donaldson's Contact Details
HQ
860-289-2151
Location
Pensacola,Florida,United States
Company
Virtual Observer, (formally known as csi)
Keith Donaldson's Company Details
Virtual Observer, (formally known as csi) logo, Virtual Observer, (formally known as csi) contact details

Virtual Observer, (formally known as csi)

East Hartford, CT, US • 20 - 49 Employees
Telecom Services

Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to help customers reimagine their customer experience. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps increase agent and supervisor productivity, connects the contact center to the business, and ultimately deliver tangible business results including increased revenue and enhanced customer trust and loyalty.

Call Center Recording Call Center Monitoring WFO (Workforce Optimization) WFM (Work Force Management) Speech Analytics Avaya Call Recording and Workforce Optimization Cisco Call Recording and Workforce Optimization Contact Center Recording Contact Center Monitoring WFM (Workforce Management) Omnichannel recording Contact Center Analytics CRM Integrations Workforce Engagement Cloud Workforce Optimization Real time adherence Employee Engagement E-Learning Contact Center Quality Management Customer Experience Customer Engagement Customer Journeys Five9 Integrated WFO Telecom Services Telephone Communications Services Telecommunications
Details about Virtual Observer, (formally known as csi)
Frequently Asked Questions about Keith Donaldson
Keith Donaldson currently works for Five9.
Keith Donaldson's role at Five9 is Sr Director - Business Transformation and Analytics.
Keith Donaldson's email address is ***@five9.com. To view Keith Donaldson's full email address, please signup to ConnectPlex.
Keith Donaldson works in the Information Technology & Services industry.
Keith Donaldson's colleagues at Virtual Observer, (formally known as csi) are Allaiza Robles, Anton Gadong, Arsenio Batoy, Artem Durandin, Nathaniel Chavez, Dmitry Subbotin, Cliff Haas and others.
Keith Donaldson's phone number is 860-289-2151
See more information about Keith Donaldson