Keith Niederhausern's Colleagues at Mattersight Corporation
Kristie ODonnell
Vice President of Solutions Architecture - Predictive Behavioral Routing & Analytic Solutions
Keith Niederhausern's Contact Details
(847) 582-7000
Austin, Texas Metropolitan Area
Mattersight Corporation
Keith Niederhausern's Company Details
Mattersight helps premier brands have better conversations with their customers through enterprise-grade SaaS solutions for contact centers. With the industry's largest database of customer behavioral profiles and advanced analytics, Mattersight pairs customers to the agent best-suited to handle the customer’s unique personality style. When customers and agents click, organizations gain improved conversation outcomes and measurable revenue growth. Healthcare, telco, financial, and retail enterprises rely on Mattersight to enhance conversations, boost agent performance, and gain operational efficiencies.