Kelly Petrock's Contact Details

Kelly Petrock's Company Details

General Systems & The LEAD Institute

Ann Arbor, MI, US • 5 - 9 Employees
Management Consulting

Our Mission is to help our clients make their organizations more productive and better places in which to work through high quality consulting and training services.Ours is a personal and professional service approach to ensure lasting benefits for everyone in the organization or work unit. Our high involvement methods- not quick fixes off the shelf packages- develop effective solutions for situationally unique and complex problemsOur services focus on leadership, team and organizational development. Our areas of expertise are planned change, culture transformation, team building, self managing work teams, customer service enhancement, executive/manager/supervisor leadership development and creating motivation performance systems for quality improvement.We work closely with our clients to develop processes for planned and managed change, which may be short-term interventions such as team building or leadership transitions or involve complex long-term developmental processes such as transitions to self-managing work teams & total quality improvement.We create employee and leadership development workshops as stand alone programs for human resource development & integrate our workshops into our client's planned change efforts. Our training and consulting services result in improved productivity- enhanced quality, delivery, customer service and decreased costs. As a result of improvements in these performance areas, morale, job satisfaction and motivation also improve.