Professional Properties is your property agent covering Derby, Burton-on-Trent and all surrounding areas.Our lettings team are focused on maximising the rental returns of the properties that we manage as well as keeping out landlords compliant and safe.Our sales team will achieve the maximum sale price for the properties that we sell in a timescale to suit the individual requirements of each vendor.Having dealt with local property in Derby and Burton-on-Trent since 1999, we are confident that we can provide solutions to the many problems facing landlords and tenants in this, sometimes complicated, property environment.The Private Rental Sector has undergone a massive change over the last 20 years and it is a challenge keeping up with changes in attitudes to renting as well as the raft of new legislation constantly being introduced. Our role as a letting agent is to remove this burden from landlords.For a homeowner, buying and selling property is not easy. Property decisions can be some of the hardest and most important we ever have to make.A great agent must be genuinely passionate about everything a landlord, tenant, vendor and purchaser needs and offering all the necessary help and support along the way.Its about doing the basics better than everyone else; marketing, communication and negotiation. While these basic skills remain the same, how to achieve them is constantly changing so we use the latest technology and are well aware of any changes in legislation or regulation.Landlords and vendors use an agent to achieve a goal, not because they have a burning desire to work with an agent so we have to provide 5 star customer service every time.Customer service needs to be genuine. It is not pretending that you have the customer's best interest at heart, it is actually having the customer's best interest at heart!