QMI Research works with small and midsized businesses to help them better understand and leverage the key drivers of their success. Our research solutions are turn key - easy to use and implement - and deliver actionable data that empowers companies to:Measure and improve client satisfactionMeasure employee engagementEvaluate tactical performance of sales force and customer service teams.Better understand client behaviors and intent to "repurchase" or refer to othersGenerate new business opportunities