Owner and Service Manager at Document Imaging Services, LLC - Carpentersville, Illinois, United States
For almost 30 years, I have been a trusted Chicagoland printer service technician dedicated to my customers. I work with municipalities, large and small businesses, libraries, and educational institutions with an unwavering commitment to exceptional service support through personalized, one-on-one customer care. I have earned certifications in IBM, Dataproducts, HP, and Xerox, in addition to having experience working with Ricoh, Lexmark, Brother, and Genicom printers. As a resolution expert, I efficiently perform printer repairs using exceptional communication and analytical troubleshooting skills, as well as offering an extensive knowledge and experience in on-site hardware solutions and service. My customers respect me as a partner committed to solving complex technical challenges, completing hardware repairs, and delivering outstanding customer service, key to developing long-term relationships.