Kevin Mason's Colleagues at Agora Brands Group
Kevin Mason's Contact Details
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Nashville, Tennessee, United States
Agora Brands Group
Kevin Mason's Company Details
Agora Brands Group's mission is to create avatars that transform the interaction between people and technology. Agora Brands Group combines art-infused technologies with artificial intelligence (AI) into avatars that promote human-like customer service engagement. At Agora Brands Group an avatar looks like a person, moves like a person, speaks with you, listens to you, sees what you are doing, understands what you are saying and offers help and advice within a customer service setting. Agora Brands Group aims to become The Face of AI.Most avatars applied to today's business applications are "pitch" avatars while the avatars being developed by Agora Brands Group seek to deliver a higher level of interaction. These avatar designs deploy AI-driven technologies of facial and speech recognition along with the latest developments in the language technologies of Natural Language Understanding (NLU) and Natural Language Processing (NLP).Global economies have shifted and continue to shift from manufacturing-centric to service-centric. In the growing service economy there is a rising demand for well-trained, educated, engaging and personable front-line staff in the food services, retail, eldercare, healthcare and travel and hospitality industries. To fill these critical front-line positions, companies increasingly are turning to digital solutions to address a shortage of qualified staff. Chatbots, voicemail systems and automated call center facilities fail to fill this gap with any degree of quality or satisfaction. Avatars will be in the forefront of delivering a satisfying customer service experience in the decades to come. This is the world of Avatars as a Service. Agora Brands Group is developing a digital solution to fill the growing gap in demand for quality customer service support, and to help firms adapt to a world of and after COVID-19.Agora's patentable inventions will come from the unique processes developed to combine diverse technologies and des